Frequently Asked Questions
Find answers to common questions about our sneakers and apparel
Are all products sold on Kick Game authentic?
Yes, authenticity is our priority. Every item undergoes a rigorous multi-point inspection by our expert authentication team before being listed.
How do I know what size to order?
We provide detailed size guides on every product page. Please note that sizing can vary between brands like Nike, Adidas, and Jordan.
Can I cancel or modify my order after it's placed?
To ensure fast delivery, we process orders immediately. You can request a cancellation within 30 minutes of purchase, but modifications are not guaranteed.
Do you restock sold-out items?
Many of our items are limited edition releases. While we occasionally restock core collections, most high-demand sneakers are subject to market availability.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Do you ship internationally?
Yes, Kick Game ships to over 50 countries worldwide using premium couriers to ensure your items arrive safely.